Shop Regulations

Seller details:
Name: Dekolli
Address: ul. Karola Olszewskiego 66, Leszno, Poland
Tax ID: 6972402692
REGON: 529625242

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Dekolli Online Store Regulations

1. General Provisions

1.1. The online store operates under the name Dekolli, run by the company Olha Tsoi, registered in CEIDG, with its registered office at ul. Karola Olszewskiego 66, Leszno.
1.2. The store sells home decorations.
1.3. These regulations define the rules for using the store, placing orders, payments, delivery, complaints, withdrawal from the contract, and the rules for personal data processing.

2. Placing Orders

2.1. Orders can be placed via the store's website.
2.2. The customer is obliged to provide true data necessary for the order fulfillment.

3. Prices and Payments

3.1. All prices given in the store are gross prices (include VAT, if applicable).
3.2. Available payment methods: electronic transfers, payment cards, and other methods provided by the Przelewy24 operator.

4. Delivery

4.1. Orders are fulfilled within Poland and other EU countries (if the option is available).
4.2. Delivery costs are indicated during the order placement process.

5. Withdrawal from the Contract and Returns

5.1. The consumer has the right to withdraw from the contract within 14 days from the day of receiving the goods.
5.2. To exercise the right of withdrawal, the seller must be informed via email.
5.3. The returned product should be in an undamaged condition. The costs of returning the goods are borne by the customer.

6. Complaints

6.1. In case of product defects, the customer has the right to complain.
6.2. Complaints should be sent to the e-mail address: Dekolli.pl@gmail.com
6.3. Complaints will be processed within 14 days from the date of their receipt.

7. Personal Data and Privacy Policy

7.1. The personal data administrator is Olha Tsoi, Olha Tsoi, ul. Karola Olszewskiego 66, Leszno.
7.2. Customers' personal data are processed solely for the purpose of order fulfillment, customer service, and accounting purposes.
7.3. The customer has the right to access their data, correct it, request its deletion, and limit its processing.
7.4. Data may be transferred to entities performing payments and deliveries (e.g., courier companies, Przelewy24 payment operator).
7.5. Personal data is protected in accordance with applicable GDPR regulations.

8. Final Provisions

8.1. These regulations are available on the store's website.
8.2. The seller reserves the right to make changes to the regulations.
8.3. In matters not regulated by these regulations, the provisions of the Civil Code and the Act on Consumer Rights shall apply.